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What are the Access Management?
Right things for the right users at the right time<br> Concepts<br><br> Access<br> Identity (Authentication, AuthN)<br> Rights (Authorisation, AuthZ)<br> Service Group<br> Directory<br>
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Explain the SLA Components?
Explain SLA Definition?
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what is Graphical Workflow Editor?
Explain Workflow Activities?
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The Process of an Incident continue?
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