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What are the Service assets?
Resources <br> Things you buy or pay for<br> IT Infrastructure, people, money<br> <br> Capabilities Things you grow<br> Ability to carry out an activity<br> Transform resources into Services<br> <br> Demand Management<br> Ensures we don’t waste money with excess capacity<br> Ensures we have enough capacity to meet demand at agreed quality<br>
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Explain the SLA Components?
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Application Server
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