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Review the previous day’s slow transactions?
The ServiceNow system logs module provides a variety of logs that you can use to troubleshoot and debug transactions and events that take place within the instance. The transaction logs in the system log table to record all browser activity for an instance. See the image below:
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How many types of Agreement between the provider and the customer?
Explain the SLA Components?
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what is Graphical Workflow Editor?
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Application Server
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Review the previous day’s slow transactions?
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Ahat define a defines a condition? •
The data saved to where?
Column is a field and a row is a What?
What steps will you take to load data from spreadsheet?
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Roles can contain other roles. When user is assigned to a role, he will inherit the contained roles as well
It compares the uniqueness of data if not found, creates new record.
It compares the uniqueness of data if not found, creates new record.
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In which table user to group mapping is stored?
A user opened an incident record... A user opened an incident record, at that time the incident state was 'Open', he changed the state to 'New' and saved the recorD. Later, after some time he opened the same record and changed the state to 'Closed' and without saving it he changed the state to 'In Progress'. With the above-mentioned scenario above what will be the oldValue and newValue of the Incident State?
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The priority of an Incident refers to?
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The BEST definition of an event is?
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The BEST description of an incident is:
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What body exists to support the authorization of changes and to assist change management in the assessment and prioritization of changes?
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Some Examples Tips
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Case Study for * vs. None
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Three Separate Records of service request?
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How do you fix bugs in Production?
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