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Whate are Report Visibility?
You can control who sees reports by making them: <br><br> Globally visible to all users. <br> Visible only to the report creator. <br> Visible to one or more specific users. <br> Visible to one or more specific groups. <br> <br><br> Report visibility controls which users can access individual reports. <br><br> ACLs control access to the underlying table data. List reports require the reporting user to satisfy ACLs on the target table to view records in the list. Users without sufficient permissions may see filtered list reports.
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How many types of Agreement between the provider and the customer?
Explain the SLA Components?
Explain SLA Definition?
Explain Task SLA?
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SLA TIPS to know?
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What are some processes of An Update set?
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Planing An Update set Continue?
Some common Pitfalls Of Update set?
Customizations in an Update Set?
Practical Session
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What is Notification in ServiceNow and how it is Used continues?
What is anEvent in Notofication?
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Configuring notifications for Email tasks.?
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Configure notifications for SMS devices, such as cell phones, perform the following tasks?
What is Push Notifications?
Email Basic Setup?
How does System Mailboxes work in serviceNow?
What is SLA Notifications?
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what is Graphical Workflow Editor?
Explain Workflow Activities?
What is Transitions in Workflow and how it works?
What is Exit Conditions?
How do you Validating a workflow?
How do you Cancel a workflow?
What is script used to delete record in global mode?
How do you create a Workflow?
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Within an organization, who typically uses the CMDB and why?
Configuration Overview
Explain how Service-Now auto-discovery?
How is CMDB Integrated in ServiceNow It services?
Creating Relation between two CIs in the CMDB
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The Process of change continue?
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Domain Separation - Basics?
Data Separation, how?
What is the Domain Visibility?
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Contains Domains vs Visibility Domains?
Domain Separation Plugins ...
What is Incident Management?
The Process of an Incident
The Process of an Incident continue?
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What are the IT Service Management ?
Core ITSM Disciplines?
What is Problem Management?
How Problem process works?
How Problem process works continue?
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ServiceNow Release Terminology?
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Features & Key Benefits of ITSM platform
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ServiceNow System Plugins?
Tables and Columns om ServiceNow Platform
Multi-Domain Instance
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Mention Service Design divisions?
Mention Service Operation divisions?
Mention Service Transition divition?
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Delete a Report?
Network Performance?
Application Server
Browser?
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Step 1 – Daily instance performance?
Review the System Diagnostics homepage?
Review the previous day’s slow transactions?
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Step 2 – Weekly instance performance
Configure scheduled jobs to use “Burst” scheduler workers?
Check for repeated errors in the error log?
Find log files over 1 GB
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Step 3 – Monthly instance performance?
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Review the Slow Queries log?
Step 4 – Quarterly instance performance?
Step 5 – Continually improve your instance?
The takeaway
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What Criteria The Business Rule is based on?
What are the database operations that the system takes on the record
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What is the difference UI Policy and Data policy?
What is blackout?
The recommended amount of Record in update set is ?
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Ahat define a defines a condition? •
The data saved to where?
Column is a field and a row is a What?
What steps will you take to load data from spreadsheet?
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