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What is the Domain Visibility?
Domain visibility determines whether users from one domain can access records from another domain. <br> For example, if Don Goodliffe is in the Database domain, and Bow Ruggeri is in the Network domain, and no incidents are in the global domain, then Don Goodliffe cannot access Bow Ruggeri's incidents since data separation prevents this. <br><br> Note: While visibility is one method to allow users to access records, it is recommended that you use Contains for more robust control.<br><br> Solution: You can add the Database domain as a Visibility Domain to the Bow Ruggeri's user record (Visibility Domains is a related list on the user record). Then, Bow Ruggeri can access Don Goodliffe's incidents since he now has visibility to the Database domain. If you remove the visibility domain, then Bow Ruggeri can no longer access incidents in the Database domain.
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