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The Process of change continue?
3. Planning Changes: Changes can be planed directly in the change record, but for complex, multi-step changes, Project Management allows specificity of planning. Projects in the Project plugin can organize many layers of tasks, and present the tasks as a Gantt Chart timeline. <br><br> 4. Authorizing Changes: Specified by hand, using the Approvers related list Generated using an Approval Rule Generated using a workflow. Using automated approvals, emails will be sent out informing the appropriate user that they need to approve the change. They can either update the Approval field on the form or can simply respond to the email if the appropriate inbound email action is configured.<br><br> 5. Closing Changes: Once the change has come to an end, and the change has been tested and confirmed, the change can be closed by changing the state. If the change was generated from an incident or problem, a business rule can be configured to automatically close them upon closing the change.
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