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Peter Agyekum
Features of readonly variables
Options - It is allocated at compile time - Declaration and initialization can be separated - It is initialized at run time - all of these CORRECT ANSWER : all of these
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How many types of Agreement between the provider and the customer?
Explain the SLA Components?
Explain SLA Definition?
Explain Task SLA?
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SLA TIPS to know?
What is an Update set?
What are some processes of An Update set?
Planning the Update set Process?
Planing An Update set Continue?
Some common Pitfalls Of Update set?
Customizations in an Update Set?
Practical Session
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What is Notification in ServiceNow and how it is Used continues?
What is anEvent in Notofication?
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Email Basic Setup?
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what is Graphical Workflow Editor?
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Within an organization, who typically uses the CMDB and why?
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Data Separation, how?
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The Process of an Incident continue?
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Delete a Report?
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Application Server
Browser?
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Configure scheduled jobs to use “Burst” scheduler workers?
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Find log files over 1 GB
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Step 4 – Quarterly instance performance?
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Ahat define a defines a condition? •
The data saved to where?
Column is a field and a row is a What?
What steps will you take to load data from spreadsheet?
Coalescing on a field (or set of fields. means the field will be used as a unique key
Roles can contain other roles. When user is assigned to a role, he will inherit the contained roles as well
It compares the uniqueness of data if not found, creates new record.
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Which of the following is A N objective of Service Operation?
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The priority of an Incident refers to?
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The BEST definition of an event is?
Technical Management IS responsible for?
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Which of the following BEST describes the purpose of Event Management?
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What is the CORRECT order of the first four activities in the 7 Step Improvement Process?
At which stage of the service lifecycle should the processes necessary to operate a new service be defined?
Which of the following is an objective of business relationship management?
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What is the name of the group that should review changes that must be implemented faster than the normal change process?
The BEST description of an incident is:
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What body exists to support the authorization of changes and to assist change management in the assessment and prioritization of changes?
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Client Script Types
Client Script Types Continue?
Client Script Types-onChange
Script Includes?
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Some Examples Tips
Some Examples Tips
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How do you fix bugs in Production?
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